Remove Buying Cycle Remove Loyalty Remove Segmentation Remove Wikipedia
article thumbnail

Buyer Interaction Shapes Buyer Experience Design

Tony Zambito

Image via Wikipedia.   Suggesting that how we interact with customers in the social engagement ecosystem cultivates customer loyalty and trust.  Loyalty : The buyer experiences two-way loyalty when faced with considerations to renew products, services, or address new initiatives.

Design 100
article thumbnail

The Four Elements of Buyer Experience Ecosystem Thinking

Tony Zambito

Image via Wikipedia.   Buyer Experience Innovation pays particular attention to the customer acquisition aspects of the B2B buyer experience cycles and how companies can embrace design thinking to create innovative buyer experiences.  B2B market CEO’s must feel a little like the great explorer’s of our time. 

article thumbnail

Top 35 B2B Marketing Posts for May 2010

B2B Marketing Zone Posts

Craft Content to the Buying Cycle: Stage 4, the Invested Buyer - The Content Factor , May 3, 2010 Have you ever been solicited by a company that you already do business with? Builds loyalty. Understanding Buyer’s Goal Orientation Key to Understanding Why Buyers Buy - Buyer Persona Insights , May 11, 2010 Image via Wikipedia.