Customer Anthropology: The Art of Observation
Buzz Marketing for Technology
JULY 24, 2008
< £ Salon Bloggers & > June 15, 2006. -->. O ne of the fastest-growing disciplines in business goes by several names, but its all about observing customers. Surveys and interviews presuppose (often incorrectly) that you know how and why your customers are (and arent) using your products and services. MetaCollab.
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