2021 Marketing Predictions: What Are The Experts Expecting?
Brandpoint
DECEMBER 3, 2020
Val Geisler, Fix My Churn I really hope that 2021 is the year of the customer. We have *got* to put the customer front and center in everything we do as marketers. That’s not to say, however, that we can just batch and blast away — because email is so reliable in a climate like this, it’s almost like every day is Cyber Monday.
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