Convince & Convert

MARCH 28, 2012

What if we took it to another level and gamified customers’ live call interactions with CSRs (customer service reps) to help palliate customers’ on hold experience, as well as allow companies to benefit and receive a cost savings? We Might Hate the Players, But We Don’t Hate the Game.

Work Management 128

Work Management Marketing Management Service WOM 128

Convince & Convert

MARCH 28, 2012

What if we took it to another level and gamified customers’ live call interactions with CSRs (customer service reps) to help palliate customers’ on hold experience, as well as allow companies to benefit and receive a cost savings? We Might Hate the Players, But We Don’t Hate the Game.

Work Management 127

Work Management Marketing Management Service WOM 127

Convince & Convert

JULY 14, 2010

With the low/no cost of entry, it does cost time – your time. I have relied on my own white knights like Jay and his peer group to weather resistance and overcome barriers (real and perceived). Now, Google creates perceptions and it is our job to engage the communities and instill what perceptions we want seen.

Social Media 136

Social Media Webinar Metrics Media Marketing & Strategy 136