How to use chatbots to enhance the customer experience
Sprout Social
AUGUST 5, 2021
Our Sprout Social Index™: 2021 UK & Ireland edition revealed that customer service matters the most to consumers on social media. Businesses, on the other hand, don’t consider customer service as such a high priority on social media. Instead, they favour social media as a marketing function and a way to reach new customers.
Let's personalize your content