Chris Koch

article thumbnail

Why the volume and quality of interactions with customers has to pass for social media ROI

Chris Koch

So when we think about social media ROI, we need to make a leap of faith. To make ourselves feel a little more comfortable with this idea, we may need to categorize social media with something whose hazy ROI we’re more familiar and comfortable with: PR. Jumping through ROI hoops. But ROI has to be there, right?

article thumbnail

Four reasons to stop measuring marketing

Chris Koch

Posted in ITSMA Research, Marketing Automation, Marketing Metrics and Analytics, Sales and Marketing Collaboration Tagged: B2B marketing, Epiphany Stage, Lead Generation, Marketing and Sales Collaboration, Marketing Automation, Marketing Processes, Marketing ROI, Marketing Strategy.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Four reasons to stop measuring marketing

Chris Koch

Tags: ITSMA Research Marketing Automation Marketing Metrics and Analytics Sales and Marketing Collaboration B2B marketing Epiphany Stage Lead Generation Marketing and Sales Collaboration Marketing Processes Marketing ROI Marketing Strategy.

article thumbnail

15 things marketers should stop doing and thinking in 2011

Chris Koch

Social media has ROI. Do you call that ROI? ROI should be measured on a higher level—as in the ROI of all of marketing to the business. ROI should be measured on a higher level—as in the ROI of all of marketing to the business. Analytics can wait. Mobile is just a content channel. General Marketing.

Planning 100