Pega Customer Decision Hub Offers High-End Customer Journey Orchestration
Customer Experience Matrix
NOVEMBER 24, 2016
Obviously the system has been updated many times since then but its core approach to optimizing real-time decisions across all channels has stayed remarkably constant. It competes with the usual enterprise suspects: Adobe , Oracle , Salesforce.com , IBM , and SAS. It brings together audiences, offers, and actions.
Let's personalize your content