Chris Koch

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Why Lead Management Automation Really Matters

Chris Koch

We should care more about lead management automation in B2B marketing. We have fewer and fewer outlets to do the heavy lifting of thought leadership for us by featuring our subject matter experts in in-depth analytical articles. That’s why lead management automation is important. That’s not possible manually.

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We need a chief marketing analytics officer

Chris Koch

Most companies do not yet have closed-loop lead management processes supported by systems, for example. We need to connect the analytical dots. We need to use analytics to quantify and manage how fast we move prospects through the buying process and to increase loyalty and trust after they’ve bought from us.

Analytics 100
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Four reasons to stop measuring marketing

Chris Koch

I’ve had some good conversations this week with ITSMA’s Julie Schwartz and with lead management guru Brian Carroll and we all agree that in the broadest sense, measuring marketing misses the point. So we should just stop. We should be measuring revenue and what Julie calls the Cost per Order Dollar (CPOD). Get adult supervision.

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We need an app for that

Chris Koch

I’ve been working on a report for ITSMA clients this week about analytics and it got me thinking about the proverbial bigger picture of B2B marketing. We know from our research that we in marketing don’t do much with analytics—i.e., Even rarer is the ability to carry those analytics all the way through to a sale.

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We need an app for that

Chris Koch

I’ve been working on a report for ITSMA clients this week about analytics and it got me thinking about the proverbial bigger picture of B2B marketing. We know from our research that we in marketing don’t do much with analytics—i.e., Even rarer is the ability to carry those analytics all the way through to a sale.

article thumbnail

Four reasons to stop measuring marketing

Chris Koch

I’ve had some good conversations this week with ITSMA’s Julie Schwartz and with lead management guru Brian Carroll and we all agree that in the broadest sense, measuring marketing misses the point. So we should just stop. We should be measuring revenue and what Julie calls the Cost per Order Dollar (CPOD). Get adult supervision.

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3 ways to link marketing to revenue without metrics

Chris Koch

Use ideas to attract and nurture leads. If you’re a regular reader of this blog, you know that I’m constantly beating the drum of integrating content with an automated lead management process. A lead management process gives you the ability to get the right content to the right people at the time they need it.