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5 eCommerce Trends to Watch in 2022

Conductor

The skyrocketing level of competition means enterprise leaders must embrace emerging and current eCommerce trends in 2022 to grab their share of an ever-growing market. Data sourced from the Conductor platform shows the term “eCommerce analytics” has an average of 720 monthly searches. trillion in 2020.

eCommerce 111
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SAS by the Sip: SAS Viya Offers Open APIs to Individual Services in the Cloud

Customer Experience Matrix

This greatly reduces implementation effort and allows volume-based pricing, both of which lower entry costs to the client. The new SaaS software has also been relatively easy to integrate with other systems through open APIs and standard scripting languages such as Python. Initial Viya apps will be available in third quarter 2016.

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How will technology transform the fragile client/agency ecosystem?

ClickZ

The cost of complexity, the need for more effective resource management and shared accountability is requiring a reengineering of obsolete operational processes. Here are my predictions of things that will impact client/agency partnerships in years to come: #1: Big agencies will tackle the hidden cost of complexity.

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AI in HR: How Machine Learning is Changing Human Resources

Zoominfo

But let’s explore the ways in which machine learning is changing the world of Human Resources Management (HRM). Whether your company has already embraced AI, or is simply considering adopting new software, read on to learn more about AI and human resources. What is Artificial Intelligence?

Resources 130
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11 Customer Engagement Strategies to Help Increase Conversions

Outreach

The process involves various communication channels to build a relationship, improve satisfaction, and proactively nurture your customer base. It's essential to note customer experience and customer engagement are sometimes used interchangeably, but each has its distinct role in the customer cultivation process.

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It's CDP Time for Marketing Cloud Vendors

Customer Experience Matrix

Adobe, Salesforce and Oracle all made announcements regarding Customer Data Platform products this week. None are world-changing: Salesforce described a planned extension of Customer 360 ; Abobe announced triggered journey campaigns that draw on its “real time CDP”, and Oracle described CDP services from systems integrators.

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300 Women Making An Impact In B2B SaaS

SalesIntel

From sales and marketing to customer success and partnerships, these women are not just breaking barriers—they’re redefining success in every corner of SaaS. With a background in both sales and marketing leadership, she has consistently developed scalable processes and high-performing teams.