Top 20 Customer Experience (CX) Quotes By Leading Industry Experts!
Martech Advisor
DECEMBER 17, 2019
Customer experience is defined as the overall experience of a customer, with a company or a brand, across various touchpoints during the entire customer lifecycle. It determines how long, or if a customer will stay loyal to the company. “It takes 20 years to build a reputation and five minutes to ruin it.
Let's personalize your content