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6 Fresh Customer Experience Hacks for 2020

Martech Advisor

Investment in Customer Experience (CX) is continually growing, as brands strive to offer customers a superior quality of experience. It’s no secret that we live in a customer-centric world, where the quality of experience is now as important as the product itself. 6 Ways to Enhance Customer Experiences in 2020.

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Understanding the B2B Buyer Journey & How to Capitalize on it

NetLine

And it’s not just us saying that—a whopping 75% of customers surveyed by Gartner attest to the complexity of the purchase process. It is our goal as marketers to provide our customers with the right resources at the right time to help make their journey easy and fruitful. With an average of 1.9