Customer Anthropology: The Art of Observation
Buzz Marketing for Technology
JULY 24, 2008
Its useful to observe not only your companys clients but your competitors companys clients as well, so you can see what your products and services relative strengths and weaknesses are and how they can be exploited. Personal Productivity. Wear Patterns: Evidence of stress or overuse, e.g. damaged power cords or hinges. No Noble Savage.
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