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41 Execs Discuss Key B2B Marketing Metrics to Watch in 2018

SnapApp

It's affected by the conversion rates for signup boxes and the volume/quality of content. Although it's an aggregate metric, it's critical. Note: To qualify a lead and differentiate it from an average one, we set a few parameters at the start of the campaign. 2) Lead to Customer Conversion Rate. 2) Churn rate.

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How to put together a top-tier SaaS marketing strategy

Sprout Social

Once someone becomes a customer, SaaS companies are responsible for consistently communicating and marketing to them to prevent churn. When someone churns, they’ve basically dropped out of your funnel. According to data from Recurly , the average voluntary SaaS churn rate sits around 5% annually. G2 (formerly G2 Crowd).

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THE HACKIES: The case for a cloud-enabled business advisor

chiefmartech

In fact the quality and stability of the API, and the ability to get direct access to transactional, non-summarized data is a differentiation point when selecting cloud services. Are our customer success efforts affecting our churn rate? Source: financial + CRM). What is our advertising ROI by channel?