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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

APRIL 27, 2017

Producers of a wide array of products—from vehicles to machine tools to jet engines to officer copiers—now have access to the kind of user and usage data that, not long ago, only SaaS software developers could capture. The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat.

Marketing Automation Services 214
Marketing Automation Services Work Management Marketing Management Ideal Customer Profiles 214
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Social Media U: Take a Class in Social Media - ReadWriteWeb

Buzz Marketing for Technology

JUNE 27, 2008

Whether youre socializing on Facebook , updating Twitter , or just adding a new bookmark to Ma.gnolia , social media has become an integral part of our daily lives. Dean Whitney, an executive with global digital marketing agency Digitas , also taught a class at Bentley (a hip school?) Lesson #7 Learn to Twitter. 25 Comments.

Social Media 100
Social Media Class Web 2.0 Media 100
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