Customer Anthropology: The Art of Observation
Buzz Marketing for Technology
JULY 24, 2008
< £ Salon Bloggers & > June 15, 2006. -->. Its usually easier and less hassle for employees to find workarounds than to complain to management and wait for them to act. Customer Anthropology: The Art of Observation. and potential customers) at work as a means of discovering unmet needs that your organization can fill.
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