Why brands keep emailing you to ask how you feel about them
The Customer
AUGUST 30, 2019
So, email blasts aren’t actually always email blasts at all. Zendesk was founded in Copenhagen in 2007, moved to San Francisco after its series B funding in 2009, and went public in 2014. Mike Chi, CMO of the wedding registry startup Zola , says his company sends a follow-up email after every customer service interaction.
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