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Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity

Although social media has been the hottest topic in marketing this year, what other tactics are critical to adopt, maintain or expand? 5% of Americans had heard of Twitter in 2008; that figure rose to 87% last year. Among the global Forture 100 companies, 65% use Twitter, 54% are on Facebook and half post videos to YouTube.

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How to Tackle Real-Life Social Media Customer Service Obstacles

Hubspot

A great example of a well run, scalable social customer service program is Best Buy's Twelpforce, launched in 2008. A few years later, CareOne followed it up with communities on Facebook, Twitter, and YouTube that require no registration. Connect with HubSpot : Well, it's not easy, but it can be done. Image credit: zachtrek.

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Best Social Media Stats and Market Research of 2010 (So Far)

Webbiquity

Social Media Revolution by YouTube. YouTube now hosts more than 100 million videos and is the second largest search engine. New Chart: Survey Says Inbound Marketing Budgets on the Rise by HubSpot Blog. In terms of bandwidth use, YouTube takes the single biggest share at 10%, followed by Facebook at 4.5% More than 1.5