2007 Research Salesforce.com Trends 
The ROI Guy
OCTOBER 7, 2010
IT as a Cost Center Tracking year over year growth in IT spending over the past decade, we see that growth trends follow the macro-economy, but with rather shorter periods of negative growth. The bad news is that even with this growth, most organizations annual IT budgets will remain below 2007 levels.
Paul Gillin
JUNE 24, 2010
That’s what Pitney Bowes did when a 2007 Postal Service rate increase prompted 430,000 calls from customers. For the last three years, your renewal rate has been about 40% annually, so you can reasonably expect that trend to continue. Market share research; awareness research; media citations; analyst research.
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