Remove 2007 Remove Cross-Selling Remove Narrowcasting Remove Tagging
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Why Social Media Really Matters

Customer Experience Matrix

database marketing, or, more poetically, narrowcasting. I’m being arbitrary but let's date it from 1998 to 2007. With database marketing, post-sales contacts become important for cross-sell, upsell and retention. Tags: database marketing social media marketing management. Date it from 1985 to 1997.