Why Social Media Really Matters
Customer Experience Matrix
SEPTEMBER 9, 2009
Some of this may be due to the fact that it’s much easier to buy search advertising (think Google AdWords ) than other types of online ads. Today it is represented primarily by television. I’m being arbitrary but let's date it from 1998 to 2007. You can date TV-dominated era from, say, 1950 to 1985. Date it from 1985 to 1997.
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