10 New Year’s Resolutions to Improve Customer Experience
Kapost
JANUARY 6, 2017
A sales leader at Salesforce.com once told me: “We have a policy here called, stay in your lane.” Do named-account prospects ever end up on the phone with a Jr. Personas aim to get at specific psychographic motivations of your target buyers. Examples: They are eligible to be a prospect (Y/N). Automated content audits.
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