article thumbnail

The SMB Landscape for 2023

ClickDimensions

These past few years have led to drastic ups and downs within the SMB world, so let us take a deep dive into some hardcore SMB stats, landscape predictions, and changes in 2023. One of the most significant stats which SMBs should be aware of in 2023, is the growing importance of customer relationships and retention.

SMB 95
article thumbnail

Rethinking Market Strategy In A Digital Economy

Tony Zambito

Resulting in new behaviors associated with social interaction, consumer loyalty, information gathering, business relationships, working relationships, and enabling networked-decision behaviors. (Digital) Interactive Behaviors : How people interact with companies, organizations, and with each other is undergoing a digital revolution.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It’s An Open Platform World. HubSpot’s Growing App Ecosystem Helps You Thrive In It.

Hubspot

And these stacks are growing, even in the SMB space. To run your business effectively and to give customers a coherent and compelling experience across all the different touchpoints they have with you, all these different apps need to work together. Loyalty program management. Employee advocacy programs. Webinar production.

article thumbnail

Digital Marketing for Small Business: Here’s How You Can Do It

Salesforce Marketing Cloud

Digital marketing for small businesses can be tricky at first, but it’s a crucial skill that helps SMBs connect with their community and customers. According to our research , 67% of SMB leaders say community support has been important to their company’s survival. Being an SMB has its challenges. Here’s how you can get started.

article thumbnail

3 Reasons Why Customer 360 Is a Game-Changer for Small Businesses

Salesforce Marketing Cloud

As a small and medium business (SMB) leader with limited budgets and resources, you may feel pressure to keep up. Here’s what it means for small businesses and three reasons Customer 360 is a game-changer for your SMB: 1. Wondering how to know your customers better, improve productivity, and grow your business faster?

article thumbnail

2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

NICE (formerly NICE inContact) works with organizations of all sizes to create customer experiences that build deeper brand loyalty and relationships that last. SMB call center features. Dedicated account management, on-demand training, and 24/7 technical support come automatically with the Priority Circle loyalty program.

article thumbnail

16 marketing automation platforms your organization should consider

Martech

Marketers can build individually personalized content quickly through a drag-and-drop Email Builder, from scratch or from a template, execute and monitor all aspects of their campaign directly; helping boost engagement, loyalty and customer lifetime value. Marketo was acquired by San Jose-based Adobe in October 2018. Target customers.