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Sterling Commerce Focuses Retailers on Total Customer Experience

Customer Experience Matrix

Sterling Commerce, which provides software for sharing data across organizations, recently (well, last August) published “The Four Rules for Ensuring Customer Loyalty in a Competitive Retail Climate” available here (registration required). This is a more radical position than it may seem. Quite the contrary: I think it’s a great idea.

SIC 120
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Why Is Instagram Hiding Likes (& What This Means for Social Media Marketers)

Single Grain

How will removing likes on Instagram impact audience engagement and brand loyalty? During this test, only the person who share [sic] a post will see the total number of likes it gets.'”. A great way to make your products or brand easy to learn about on Instagram is to make them discoverable. Get A Free Consultation.