Remove Loyalty Remove Paper Remove Positioning Remove SIC
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Sterling Commerce Focuses Retailers on Total Customer Experience

Customer Experience Matrix

Sterling Commerce, which provides software for sharing data across organizations, recently (well, last August) published “The Four Rules for Ensuring Customer Loyalty in a Competitive Retail Climate” available here (registration required). This is a more radical position than it may seem.

SIC 120
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Do Psychographics work in B2B Marketing & Sales?

Online Marketing Institute

I see an over-reliance by B2B marketers on industry classifications (SIC, NAICS, NACE, etc.) I am curious to see the papers about this. Im a keen observer on how marketing is positioned and perceived within companies and what is expected in return for the marketing budget. March 20, 2009 1:17 PM Kenji said.