Remove recency

Customer Experience Matrix

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LeadLiaison Helps Marketing Automation Users Break the Content Bottleneck

Customer Experience Matrix

lead scoring assigns separate scores for “fit” against a target buyer profile (which LeadLiaison calls “grading”), for recency, total activity, buying signals, and specific actions the user has assigned points. Users can define “buy signals” based on combinations of behaviors, which in turn can be trigger actions in workflows.

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RedPoint Offers Broad, Deep B2C Marketing Automation

Customer Experience Matrix

It is used for segmentations such as RFM (recency, frequency, monetary value) cells, age/gender/cluster cells, branch or dealer assignments, and product splits. Content management includes an editor to create outputs for email, Web, SMS, Twitter, Facebook, FourSquare, LinkedIn and other formats.