Remove Lead Management Remove Lead Qualification Remove Loyalty Remove Salesforce.com
article thumbnail

Salesforce.com Best Practices: Thought Leadership with David Taber, Author of Salesforce.com Secrets of Success

Adobe Experience Cloud Blog

David is the author of the new Prentice-Hall book, " Salesforce.com Secrets of Success ," which covers the people, policy, and process issues surrounding effective CRM solutions. Nail down things like lead qualification criteria, sales stage trigger events, and probability-of-close percentages. Loyalty of new customers.