Social CRM: The Latest Evolution for Managing Customer Relationships
Adobe Experience Cloud Blog
JUNE 27, 2010
Activate the intersection of marketing, customer services and sales to attract hotter sales leads. Social CRM isn’t just about bolting on a new plug-in to your system like a new air foil on your minivan, but instead a new way of doing business,” Jeremiah Owyang wrote in a recent blog post on his Web Strategy blog. “The
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