Customer Experience Matrix

DECEMBER 8, 2011

. - Facebook forms: use forms within Facebook pages and apps to gather customer permissions - social sign-in: use social media sign-in services to replace marketing automation forms - personalized Facebook ads : display different ad versions on a Facebook page based on the user’s profile, including both Facebook and non-Facebook data Marketo - sharing: (..)

Marketing Automation Services 120

Marketing Automation Services Work Management Marketing Management Social Media 120

Customer Experience Matrix

JUNE 9, 2009

I had a personal demonstration last week (are you impressed?), a “lead feed” feature that can send “interesting moment” alerts via RSS, SMS, email, iPhone and other mobile devices. ability to track anonymous Web visits within the sales person’s territory, using IP lookup to identify the visiting company and location. .

Marketo 120

Marketo Work Management Marketing Automation Services Eloqua 120

Adobe Experience Cloud Blog

SEPTEMBER 19, 2010

We get lots of traffic from social media sites outside of Twitter, Facebook, and Linkedin. . The pages should also drop a cookie on their computer (again, some technical stuff you don’t need to program yourself) to let you know if this person has been on your site before and what they have done.

Sales Management 48

Sales Management Paid Content Inbound Marketing Work Management 48