Remove Forrester Remove Merchandising Remove Pricing Remove Wikipedia
article thumbnail

20 Ingenious Ideas to Transform Customer Experience (CX) in 2020

Martech Advisor

Image source: Wikipedia. Give them something memorable: When people buy from you, offer them a unique experience or free merchandise that they’ll associate with your brand. I-want-to-buy: The buyer has made their decision and intends to evaluate various brand or price alternatives. The Hero's Journey.