Forrester, Marketing AI, Personalization and WOMM

How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

FEBRUARY 10, 2020

Customer Experience Management (CXM) is a new visionary approach to marketing & it’s about architecting a favorable environment for enhanced customer experience (CX). Customer Experience Management (CXM) is an absolute imperative for B2B marketers to get a competitive edge in the year 2020 & beyond. According to Gartner.

Enterprise Management

Enterprise Management Work Management Marketing AI Marketing Management

5 Reasons to use Emotional Analytics in B2B Marketing

Valasys

JULY 29, 2019

explicitly & implicitly) to understand the mood of a person & his attitude towards a prospective purchase. We breathe in an era where optimizing customers’ experiences are an indispensable element of B2B marketing endeavors & eventually paves the way for Conversion Rate Optimization (CRO).

Analytics

Analytics Marketing AI Work Management WOMM

B2B Marketing Zone

How Customer Experience Management (CXM) will become Smarter in 2020

5 Reasons to use Emotional Analytics in B2B Marketing

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