Web Analytics Is Dead. So Is Customer Centricity. I Need a Drink.
Customer Experience Matrix
SEPTEMBER 23, 2009
This could be done without transmitting personally identifiable information, so privacy issues are minimal.) demand generation vendors: Eloqua , Silverpop , Marketo , etc.) In cases such as word of mouth programs, this was even the primary objective. Thus, the business-oriented marketing automation vendors (i.e.,
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