Word of mouth marketing: how to drive conversations and sales at the same time
Sprout Social
JANUARY 12, 2022
This is especially true for brands in crowded industries (think: ecommerce, SaaS) where it’s so simple to bounce to a competitor. Although word of mouth marketing is a form of advertising, keep in mind that WOM doesn’t represent an ad or ads. The reality? Customer conversations are among your most valuable marketing assets.
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