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40 Top Heatmap and Session Replay Tools Reviewed: The Most Comprehensive Comparison Guide

Convert

Another example is when scroll maps show that 80% or more of your visitors engage with the FAQs on your product pages. Session Recordings and Privacy A session recording or session replay lets you watch a video of your web visitor navigating your website and interacting with elements on your pages. Delete regularly.

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Why keeping the customer beats finding a new one

Martech

The digital world is shifting towards greater user privacy, so digital marketers can expect to have a harder time finding new customers. It could be when the customer logs on and goes straight to the FAQ, looking for the steps needed to end a contract or cancel a service. It’s not a single interaction.”.