Customers don’t care about Channels
Buzz Marketing for Technology
APRIL 8, 2010
Be thinking about issues you hear about socially, how you can get them acknowledged fast and get them fixed even faster. 3) You must be ready to respond – if you are going to listen to the social web you better be ready to respond. Inbound Interaction Management (IIM) It’s no surprise that Direct Marketing response rates have dropped.
Let's personalize your content