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Using Data to Enhance the Customer Experience

PureB2B

A recent Walker Info report revealed that by 2020, customer experience will overtake price and product as a key brand differentiator. An eMarketer study revealed that despite the importance of the customer journey, 55% of marketers are not confident their organization’s understanding of the customer journey.

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Using Data to Enhance the Customer Experience

PureB2B

A recent Walker Info report revealed that by 2020, customer experience will overtake price and product as a key brand differentiator. An eMarketer study revealed that despite the importance of the customer journey, 55% of marketers are not confident their organization’s understanding of the customer journey.

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How To Ramp Up Your Omnichannel Marketing Strategy After a Slowdown

Digilant

Time spent consuming content on the Internet is up +34%, according to eMarketer, while our nation’s e-commerce system is being pushed to its limits with increased online shopping, largely in grocery and household sectors. This has resulted in 40% YOY growth in mobile app usage according to Conviva. Online Presence. Digilant can help.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity

eMarketer ). eMarketer ). eMarketer ). eMarketer ). 84% of marketers say they use social media to “reach customers at multiple touchpoints,” while 62% want to reach customers where they spend time and 56% say that “customers expect them to be on social media.” eMarketer ).

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How to Personalize the Retail Experience with Marketing Data & Technology

Porch Group Media

While many brands are using the same tactics to attract shoppers, now so more than ever, personalizing the customer experience to deliver relevant offers and promotions can truly differentiate brands. Your customers interact with you across multiple touchpoints, across channels, and at the time of their choosing. 90% of U.S.

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Analytics CEO makes a passionate case against marketing attribution

chiefmartech

Essentially, our ability to assign a specific value to each touchpoint or event — often a paid ad view or click — contributing to a final business outcome or conversion. This would allow us to stop giving undeserved credit to the last or first campaign or touchpoint logged in the chosen system of record. What was it about?

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How Display Advertising Benefits B2B Businesses

Valasys

The marketers also need to differentiate between the affinity groups & the in-market groups. According to the latest statistics published by eMarketer in 2019, display advertisement this year is projected to grow at a rate of 14.7% This is another layer that is used to establish the relevant prospects for a brand.

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