Customer Experience Matrix

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Why Marketers Don't Measure

Customer Experience Matrix

If ignorance is the problem, then education is the solution. But if the real problem is lack of time, then education doesn't matter. Despite this, some marketing software includes extensive measurement features and some vendors have even attempted to differentiate their products with those features.

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Game of Thrones Meets Big Bang Theory: Welcome to CDP Industry's Next Phase

Customer Experience Matrix

There are similar markets outside of retail, where we already see specialist campaign and delivery CDPs in hospitality, financial services, telecommunications, healthcare, education, and elsewhere. The value of industry-specific systems is, once again, reduced integration cost.

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Beanstalk Data Adds Service to the Marketing Automation Recipe

Customer Experience Matrix

Beanstalk sees its marketing services as a major point of differentiation. It has somewhere between 50 and 100 clients, mostly small to mid-size B2B marketers and some in higher education. Although it just hit my personal radar, the company was founded in 2007 and launched its product in 2009.