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15 cutting-edge tools every B2B marketer should know

Martech

Digital advertising: Search, social, programmatic — advertising online can be a nightmare to manage and track. STRATEGY Teamwork : Marketing team dysfunction is a constant challenge in medium-to-large enterprises. Don Peppers and Martha Rogers will be proud. What a godsend. So, what to make of this all?

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Tools to Measure Buzz and Distinguishing Customer Centric Marketing from Customer Experience Management

Customer Experience Matrix

Naturally this caught my eye since I had been pondering how to measure buzz for Customer Experience Management (see entry for December 8). The technical and intellectual challenges are quite interesting, although tracking brands is less inherently exciting than, say, tracking terrorists (which uses many of the same techniques.)

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Segmentation, Social Media Drive Lead Nurturing Success for iDirect

The Point

“Plus, news and announcements reach the community in a more timely fashion, and consolidating that information into one monthly newsletter substantially reduced the demands on our marketing team.”. However, the new program has already had a significant impact.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

You’re in hunting mode, looking for tracks and setting lures. link] Kevin Troy Darling I have used social media lookup tools and it’s really eye-opening to see the kind of data available. Be a Hunter, Not a Gatherer Now, more than ever you have to know the psychographic and demographic profile of your potential customers.

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Customer Data Platforms Revisited: The Future of Marketing Data

Customer Experience Matrix

This is arguably the next exciting frontier for marketing technology. more developments in cross-channel customer tracking. But as personalized ad messages become increasingly possible, marketers will have ever-greater incentive to target and, ultimately, coordinate messages across channels using shared data.

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Sales Pipeline Radio, Episode 234: Q & A with Jon Miller @jonmiller

Heinz Marketing

If you were involved in database marketing, B2B marketing, before marketing automation, you’re probably familiar with a little company called Epiphany, which was all about database marketing, which was all about precision marketing. What is coming in B2B? Jon: Yeah. Well thank you. It was fine.

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Humans of Marketing: Dan Brackett

Conductor

As part of that we did some database marketing and even telemarketing, and that got my marketing juices flowing. So one new thing I’m trying this year is to take my motorcycle on the race track again and learn more from the guys that do a lot better than me. Personally, I’m a total motorcycle and car geek.