Customer Satisfaction Marketing Mix Online Lead Generation Twitter 
Marketing Insider Group
MAY 12, 2010
Social media is hot mainly because it is new news to lots of folks in marketing and across our organizations that “the customer is indeed in charge”. Customers decide when and how to engage with us in the buying journey. I will say it here: every B2B marketer should know how to do this. Ask your current customers.
Online Marketing Institute
JUNE 30, 2009
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