Customer Satisfaction, Forrester, WOMM and Word of Mouth

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Customer Satisfaction

Forrester

WOMM

Word of Mouth

How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

FEBRUARY 10, 2020

Customer Experience Management (CXM) is a new visionary approach to marketing & it’s about architecting a favorable environment for enhanced customer experience (CX). Customer Experience Management is all set to become smarter in the year 2020. Why Customer Experience Management is Important. According to Gartner.

Enterprise Management

Enterprise Management Work Management Marketing AI Marketing Management

5 Reasons to use Emotional Analytics in B2B Marketing

Valasys

JULY 29, 2019

The technology is also called Emotional Analytics & provides insights about how a customer perceives a product. We breathe in an era where optimizing customers’ experiences are an indispensable element of B2B marketing endeavors & eventually paves the way for Conversion Rate Optimization (CRO).

Analytics

Analytics Marketing AI Work Management WOMM

B2B Marketing Zone

How Customer Experience Management (CXM) will become Smarter in 2020

5 Reasons to use Emotional Analytics in B2B Marketing

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