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The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.

article thumbnail

The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.

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article thumbnail

The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.

article thumbnail

The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.

article thumbnail

The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.

article thumbnail

The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.

article thumbnail

The Customer Journey Starts Here

GreenRope

A study by Forrester shows the following compelling statistic: “44% of online consumers say having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.” It is more cost-effective than telephone calls. It increases efficiency.