Customer Anthropology: The Art of Observation
Buzz Marketing for Technology
JULY 24, 2008
and potential customers) at work as a means of discovering unmet needs that your organization can fill. As you observe, keep in mind the reason why you are doing this: Most organizations dont really know whats not working or why. © Copyright 2006 Dave Pollard. Ecospheric Ethics. There are many reasons for this.
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