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Social CRM: The Latest Evolution for Managing Customer Relationships

Adobe Experience Cloud Blog

JUNE 27, 2010

Progress beyond tracking and reporting on prospect information, and instead become integral parts of communities. Attract prospects online who are searching for answers to business challenges by providing relevant content and information. One very vital element of social CRM is social selling, which leverages Web 2.0

CRM 48
CRM Marketing Management Jigsaw Web 2.0 48
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Top 56 B2B Marketing Posts October 2010

B2B Marketing Zone Posts

NOVEMBER 2, 2010

Information sharing and education. My friend and {grow} community member James Adams has been plowing this ground for some time now and in this guest post shares his personal view of his biggest annoyances … “Use social media marketing to build your business. This is my final post on the skewed Web. In the early days of Web 2.0

B2B Marketing 40
B2B Marketing Enterprise Management Planning Work Management 40
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