article thumbnail

40 Marketing KPIs Your Team Needs to Track

Zoominfo

The following types of tools are used to track, measure, and share KPIs: Web analytics CRM systems Data dashboards Business management platforms Data visualizers Business intelligence software. For the later stages, KPIs tracking interactions are important with customer-centric messaging and communications. Digital Channels and Content.

article thumbnail

The Ultimate B2B Marketing Glossary

Envy

Customer Acquisition Cost is the total amount you spent to acquire a new customer, usually including all your marketing and sales campaigns. Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. It's an alternative metric to CPA.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Content Marketing KPIs for Your Content Strategy

ClearVoice

Cost per acquisition This metric measures the cost of acquiring a new customer through content marketing efforts. It includes the cost of content creation, distribution, and promotion. Metrics such as churn rate, customer lifetime value, and repeat purchase rate can help to track customer retention.

article thumbnail

How To Improve Your Inbound Lead Qualification

Zoominfo

Advanced predictive modeling algorithms have the potential to predict future outcomes based on a combination of historical CRM data and current behaviors. While lead scoring typically happens before the qualification process, predictive lead scoring can give you a better idea of whether a lead is worth pursuing. Look at Their Tech Stack . “If

article thumbnail

Only B2B - Untitled Article

Only B2B

CCR: Customer Churn Rate. CRM: Customer Relationship Management. CRM is used as a term to define all the techniques and strategies that businesses use to manage their customer relationship. You might have come across this term a lot as CRM is also one of the commonly used demand generation terminologies.

article thumbnail

How To Improve Your Inbound Lead Qualification

Zoominfo

Advanced predictive modeling algorithms have the potential to predict future outcomes based on a combination of historical CRM data and current behaviors. The technology that companies use can inform you if they’re familiar with the kind of benefits your solution provides, as well as their familiarity with your industry.

article thumbnail

Key Performance Indicator (KPI)

ClearVoice

Cost per acquisition. How much does it cost to acquire a new customer via content? Include your content production, distribution, and promotion costs here. What’s your churn rate? Repeat purchase rate? Brand awareness. This can include social media reach, mentions, and SERP rankings.