Leading Brands into Holistic CX: A conversation with Alfred Binford and Mark Smith of CSG
The Customer
SEPTEMBER 16, 2021
Loyalty is interested in it – so it really spans all aspects of the business which is why it’s a board level, C level initiative now.” I think about the founding of CSG nearly 40 years ago where we were helping initially cable companies with their revenue management and billing operations. So how do you differentiate?
Let's personalize your content