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Social CRM: The Latest Evolution for Managing Customer Relationships

Adobe Experience Cloud Blog

Attract prospects online who are searching for answers to business challenges by providing relevant content and information. Social CRM isn’t just about bolting on a new plug-in to your system like a new air foil on your minivan, but instead a new way of doing business,” Jeremiah Owyang wrote in a recent blog post on his Web Strategy blog.

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Don't They Know Who You Are? Why Reputation Management is Critical

WebMarketCentral

That makes it crucial for business leaders even at smaller companies who may not in the past have considered themselves "public figures" to manage not only their firms' online reputations, but also their own. Tags: Interactive PR Web 2.0 Social Tagging SEO Practice.

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Top 56 B2B Marketing Posts October 2010

B2B Marketing Zone Posts

50 (of the) Best Twitter Guides, Stats, Tips and Tools of 2010 (So Far) , October 5, 2010 While a dwindling number of business executives still dismiss Twitter as a waste of time, recent research suggests it is one of the most valuable social networks for business. This is my final post on the skewed Web. by Aaron Kim.