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SaaS Customer Lifetime Value – 8 Strategies for Amplifying Yours

accelerate agency

Book a Consultation The importance of customer lifetime value in SaaS Understanding your CLV is especially important to subscription businesses. Established companies like Salesforce.com have multiples that are more in the region of 5 x CAC. An example of CLV for a SaaS company is when a customer signs up with you for nine months.

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SaaS Customer Lifetime Value – 8 Strategies for Amplifying Yours

accelerate agency

Book a Consultation The importance of customer lifetime value in SaaS Understanding your CLV is especially important to subscription businesses. Established companies like Salesforce.com have multiples that are more in the region of 5 x CAC. An example of CLV for a SaaS company is when a customer signs up with you for nine months.

article thumbnail

SaaS Customer Lifetime Value – 8 Strategies for Amplifying Yours

accelerate agency

Established companies like Salesforce.com have multiples that are more in the region of 5 x CAC. . A knowledge base is a key part of your support infrastructure, so ensure you offer access to self-service articles, video guides, tutorials, and other documentation. LTV should be greater than customer acquisition costs.