B2B Digg WOM Word of Mouth 
Buzz Marketing for Technology
DECEMBER 1, 2010
I think it is fair to say that Social Media has hit the mainstream these days but the big concern on every B2B Marketers mind has been where is the ROI? Moreover, great customer experiences drive positive word of mouth (WOM) which capitalizes on the viral nature of Social Media. Email this to a friend? Tweet This!
Buzz Marketing for Technology
MARCH 23, 2010
2) Good customer experiences drive Word of Mouth (WOM) – we all know in social media that both good and bad customer experience stories spread like wildfires. It pays off in any industry (B2C or B2B) and it pays off handsomely! Every Industry! Why not be on the winning side of that equation. Share this on Linkedin.
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