Demand Generation Usability Scores - Part 4
Customer Experience Matrix
MARCH 5, 2009
Eloqua Manticore Technology Market2Lead Marketbright Marketo Neolane Silverpop Engage B2B complex 11 8.5 Still, I hate to disappoint those of you who were looking for more information. First, I'll tell you that the aggregate functionality scores largely correlate with the scores for complex usability. 9 Now what? 0 0 0 0 0.5
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