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From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?

article thumbnail

From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?

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article thumbnail

From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?

article thumbnail

From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?

article thumbnail

From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?

article thumbnail

From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?

article thumbnail

From Like to Love: The Customer Journey

GreenRope

It is in this evaluation that the company has one chance to make a lasting impression. To break it down, I wanted to outline the phases that a consumer goes though from the minute they first make contact with a brand, to the point of no return and ultimate brand loyalty. Phase One: Shop ‘til they drop. Why is that?