Your Guide to the Crowdsourced Workforce - ReadWriteWeb
Buzz Marketing for Technology
JUNE 27, 2008
The goal of Get Satisfaction ( recent coverage ) isnt really to crowdsource customer service, so much as to make it easier for people to get access to companies they have an issue with. IdeaScale ( our coverage ) does for research and development what Get Satisfaction does for customer service by providing Digg-style feature request boards.
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